Who I am

My website address is: https://veronicamedinahypnosis.com. This website is operated by me, Veronica Medina, providing hypnotherapy and life coaching services, information, appointment booking, and online payment options.

What personal data I collect and why I collect it

I only collect personal data that is necessary to provide my services, respond to inquiries, and manage bookings.

This may include:

• Name
• Email address
• Phone number (if provided)
• Information you include in contact or booking forms
• Appointment details
• Payment information (processed securely via Stripe; I do not store full card details)

I do not sell or use your data for marketing unrelated to my services.

Contact forms

When you contact me through a form on this website, I collect the information you submit in order to:

• Respond to your inquiry
• Provide information about my services
• Manage and confirm appointments

I retain these messages only for as long as necessary to handle your request.

Bookings and payments

Appointments may be booked through the website or external booking tools connected to it such as app.cal.eu

Payments are processed securely through Stripe. I do not have access to your full credit card details. Stripe may collect and process your payment data in accordance with their own privacy policy.

Media

If images are uploaded to the website (for example via forms), you should avoid uploading images that contain embedded location data (EXIF GPS). Visitors to the website may be able to extract location data from images.

Cookies

This website may use cookies to ensure basic functionality and improve user experience.

Cookies may be used to:

• Remember your preferences
• Improve website performance and usability
• Support booking or checkout processes

Cookies do not contain sensitive personal information.

You can disable cookies in your browser settings at any time, although some parts of the website may not function properly without them.

Embedded content from other websites

Pages on this website may include embedded content (such as videos, images, or articles). Embedded content behaves in the same way as if you visited the external website directly.

These third-party websites may collect data about you, use cookies, and track your interaction with their content. I do not control these external websites.

How long I retain your data

I only keep personal data for as long as necessary for the purpose it was collected:

• Contact form submissions: kept only as long as needed to respond and manage your enquiry
• Booking and appointment data: retained for administrative, legal, and service-related purposes
• Payment records: retained as required by financial and legal obligations

Your rights over your data

If you have submitted personal data through this website, you may request:

• A copy of the personal data I hold about you
• Correction of inaccurate data
• Deletion of your data, where legally applicable

Please note that I may need to retain certain information for legal, tax, or administrative purposes.

Where your data is sent

Visitor submissions may be checked through automated spam detection services.

In addition, data may be processed by trusted third-party services such as:

• Email providers
• Booking systems
• Payment processors (e.g. Stripe)

These providers only process data as required to deliver their services.

Contact

If you have any questions about this privacy policy or your personal data, you can contact me through the contact form on my website.